|
Fares -
If you are making a reservation via this reservation
system - the following fare structure is of the Interislander. Fare Types/Prices are as of 1
Oct 05 -
1.
Individual Fares Types (One Way only)- a.
Easy Change/International Fare -
This fare is available to all passengers whether you are a New Zealand
resident or if you reside outside New Zealand. The
following fares are available to New Zealand
Residents only and are
NOT for sale outside New Zealand. b.
Saver Change - (For Guidence Only)
Adult - NZ$45.00-NZ$55.00 per person
Child (2-15Yrs) - NZ$20.00-NZ$30.00 per child c.
Ultra Saver -
(For Guidence Only)
Adult - NZ$39-$45.00
Child (2-15Yrs) - NZ$20.00-NZ$25.00 per child d.
Senior
Citizens Fare (For Person 60 years & over) - (For
Guidence Only)
Adult - NZ$35.00-NZ$40.00 per person
The above fares are limited in number and are subject to availability until a
reservations has been confirmed.
The above fares are only available if you reside within New Zealand and are not
available if you reside or live outside New Zealand. Identification is required
when a reservation is being made. e.
Student Fare -
(For Guidence Only)
Adult - NZ$40.00-NZ$45.00 per person
Student Fares are available for any Interislander ferry service. Student Fares is an 'Advance Purchase' fare and
is subject to availability at time at the time of booking. Identification is
required. Student fares are valid for students who are attending a New Zealand
tertiary instutition/s only.
Student fares are not valid for ISIC Student
cards. f.
Group
Fares - (For Guidence Only)
Group fares available to any group travel from within New Zealand or
from overseas.
Group Fare discounts are -
10-19 Passengers -
10% discount of the Easy Change/International Fare
20 plus Passengers
- 15% discount of the Easy Change/International Fare
All 'Advance
Purchase' fares are limited and subject to availability at the time of booking.
Change/Refund/Cancellation Conditions
-
As required by Interislander - all refund requests must be
made within 30 days of the scheduled day of departure. Cancellations are
subject to the following refund conditions -
a. Easy
Change* -
* Re-issue/s and transfer/s can be made, subject
to availability, prior to time of check in.
* Payment is due 28 Days after booking
date/confirmation
* If travel is within 28 Days, payment is due
date will be halfway between booking/confirmation date and
the travel date.
b. Saver Change* -
* An 50% refund will be given if cancellation is
advised prior to time of check in
* Re-issue/s and transfer/s can be made, subject to
availability, prior to time of check in
* Payment is
due 14 Days after booking date/confirmation
* If travel is within 28 Days, payment is due
date will be halfway between booking/confirmation date and
the travel date.
c. Ultra Saver*-
* No refunds
or Re-issues. Can be transfered to another sailing time/date but an upgrade to a higher fare
may be required once 'Ticket' has been issued
* Payment is due 3 Days after booking
date/confirmation
d. International Fare* -
* International fare is booked on the same
booking conditions as a Easy Change.
* Re-issue/s and transfer/s can be made, subject
to availability, prior to time of check in.
* For a full
cancellation and/or payment of a reservation, a 20% Cancellation Fee will
apply.
* An additional 'Refund Processing' Fee of 10-20% will be
charged by Rail New Zealand Reservation Centre if a reservation is cancelled
after the 'Ticket' has been issued.
Reservations -
All passengers and vehicles
travelling on an Interislander Ferry must have a
reservation.
Bookings made online from
outside New Zealand are charged at
Standard Fares.
Passenger's fare additional to the cost of taking any car, campervan, minibus,
etc on any Interislander ferry. If a car towing a trailer or caravan, the
cost of the trailer or caravan is additional to the cost of the car plus the
cost of the paseengers with in the car.
Due to
operational requirements of Interislander ferry, the sailing time that you have
requested may not be available.
If the sailing time you have requested on this reservation request is not available, a
reservation will be confirmed with another sailing time that is closest to the
original time requested unless specified to the contrary in the above 'Comments'
field of this reservation request.
Our
Reservation Support Centre processes email reservations 7 days a week.
Any
reservation submitted unless less than 48 hours prior to sailing date - payment
must by a Visa, Mastercard, Bankcard Australia, American Express or Diners Club credit/checking card.
All prices quoted are in New Zealand dollars and include Goods and Service tax. All fares are subject to availability and may be changed without notice.
For all Travel Agents who book
via this Internet based reservation system, your
Client is booked on the International Fare and standard Travel Agent's
commission is paid.
Payment -
When you make a reservation, a
payment due date will be advised on your email confirmation.
If payment has not been advised by that date your reservation will be
cancelled.
All payments are to be by
a credit card - Visa, Mastercard, Bankcard, Diners Club and Amercian Express.
Payment by Internet
Banking is allowed, as long as the bank is located in New Zealand and
has inter-bank transaction facility with New Zealand Banks
Payment by Internet banking must no less than
36 hours prior to due payment date.
If payment is by
Internet Banking, please allow over night processing, unless your are an ASB
Bank customer.
For
New Zealand residents only - Payment can be also by a cheque
drawn on a New Zealand Bank or by Internet Banking.
Please Note -
Reservation can not be booked before any departure date, if payment is going to
made on the day of travel.
If payment is
by a credit card and if you dispute your credit card charge as -
'Transaction not authorised by the cardholder' and if it is found that you had
been checked in and travel on the service you had made a reservation for, there
will be a NZ$25.00 fee to process your credit card dispute.
If you make a reservation and your reservation has been confirmed to you in writing
and you directly to the Interisland Line or to another agent/wholesaler of the
Interislander, Rail New Zealand will charge a NZ$25.00 booking fee.
Booking Conditions
-
a. All fares are
subject to availability
b. If the ferry time requested on the reservation request is not
available, a reservartion will be made with
another time that is closest to the original
time requested unless specified to the contrary in the
'Comments' field of the reservation request.
c. Some discounted fares may not be available on some
sailings, particulary at peak times.
d. Only Easy Change or International fares are available
or transferable on the day of travel.
e. All fares are non-refundable and non-transferable
after time of check in.
f. All vehicles must be accompanied by a driver, at the
same fare type.
g. House trucks must have more than 50% of the
vehicle permantly converted as living space.
h. Trailers or caravans must be towed by another
vehicle and be paid for seperately.
i. Additional charges may apply when carrying
freight. This includes the transportation of personal
household goods
j. All fares, services and facilities are subject
to change without notice.
k. Day Excursion return fares are non-refundable after the time
of check in of the first leg. Reissues are
subject to the maximum return time conditions of Day Excursion fares.
If you are traveling on
any Interislander ferry service and you live outside New Zealand, it is strongly
recommend that you have the necessary travel insurance to cover any disruption
or cancellation of your travel plans whilist in New Zealand.
Any dispute/s concerning a reservation comes under New Zealand
law and is to be heard in a New Zealand Court of Law.
If you having any questions or
require assistance with your reservation/s,
please call Rail New Zealand Reservation Centre -
10am-8pm Monday-Friday NZST
Phone - 0800-128-728 Tollfree
within New Zealand Only
Phone - 64-4-917-9173
Fax - 64-4-917-9174
For assistance
and/or reservations chat
live via the Internet with
a Consultant at Global
Help Support Centre
Available from 10pm to
8pm Monday to Sunday
New Zealand Standard/Daylight Time
Your Interislander reservation/s is processed through
Rail New Zealand
Reservation Centre
an
accredited Booking Agent of Interislander
Please close window when
finished
|